Terms and Conditions – LUXASONALI

Effective Date: February 25, 2025

Welcome to LUXASONALI! By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before making any purchases, browsing, or using our services.

1. General Terms

  • LUXASONALI is an online store offering home decor products. By using our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
  • We reserve the right to modify, update, or discontinue any aspect of our website or services at any time, without prior notice.
  • These Terms and Conditions apply to all users, visitors, and customers accessing LUXASONALI.

2. Product Information

  • Product Descriptions: We make every effort to ensure the accuracy of product descriptions, images, and pricing on LUXASONALI. However, we do not guarantee that all information is complete, error-free, or current.
  • Price Errors: If a product’s price is listed incorrectly, we reserve the right to cancel or correct the order. We will notify you if such a situation occurs and offer options such as an alternative product or a full refund.

3. Orders & Acceptance

  • Order Confirmation: After placing an order, you will receive an order confirmation email with a summary of your order.
  • Order Acceptance: Your order is not considered complete until we process and ship it. We reserve the right to cancel or modify any order if there is an issue with payment, product availability, or suspected fraudulent activity.
  • Order Processing: Orders are typically processed within 1-3 business days (excluding weekends and holidays). Orders placed after 3:00 PM (EST) will be processed on the following business day.

4. Pricing

  • Prices: All prices listed on LUXASONALI are in USD unless otherwise specified. Prices are subject to change without notice.
  • Taxes: Sales tax will be added to your order based on your shipping address and local tax laws.
  • Price Adjustments: LUXASONALI does not offer price adjustments once an order has been placed.

5. Payment Methods

We accept various payment methods to ensure a secure and convenient checkout process:
✔ Credit/Debit Cards: Visa, MasterCard, American Express, Discover
✔ PayPal: Secure online payment
✔ Apple Pay / Google Pay: Mobile payment options
✔ Other Secure Payment Methods: Depending on your location, additional payment methods may be available.

We process all payments securely and comply with PCI DSS (Payment Card Industry Data Security Standards) to protect your personal and payment information.

6. Shipping & Delivery

  • Shipping Fees: Shipping costs will be calculated at checkout based on your location and the shipping method you choose.
  • Delivery Times: Estimated delivery times are provided at checkout and vary depending on your shipping method and destination.
  • Shipping Delays: LUXASONALI is not responsible for delays caused by third-party couriers, weather conditions, or customs delays for international shipments.

For more details, please refer to our Shipping Policy.

7. Returns & Exchanges

Please refer to our Return and Exchange Policy for full details on how to return or exchange your items.

  • Returns are accepted within 30 days from the date of delivery, provided items are unused and in their original condition.
  • Sale items, customized products, and gift cards are non-returnable and non-refundable.

8. Promotions & Discounts

  • Promotions: Discounts and promotional offers are subject to specific terms and conditions. These offers cannot be combined unless otherwise stated.
  • Promotion Codes: If you have a promotional code, please apply it during checkout. We cannot apply promotional codes retroactively after an order has been placed.
  • Sale Items: Sale items may have additional restrictions, and promotions may not apply to them.

9. Customer Service

For questions, support, or assistance, please contact our customer service team:

📍 Address: 9655 S Autumnwood Pl, Littleton, Colorado, United States
📞 Phone: (303) 683-2907
📩 Email: info@luxasonali.com
🌐 Website: https://luxasonali.com

10. Intellectual Property

  • All content on LUXASONALI, including images, logos, product descriptions, and website text, is protected by copyright laws and is the property of LUXASONALI.
  • You are granted a limited, non-transferable license to access and use the website for personal, non-commercial purposes. Unauthorized reproduction or distribution of our content is prohibited.

11. Limitation of Liability

  • LUXASONALI is not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
  • We are not responsible for any delays, defects, or damages caused by third-party couriers, severe weather conditions, or customs issues for international shipments.

12. Privacy & Security

Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information. By using our website, you consent to our data collection and use practices.

13. Governing Law

These Terms and Conditions are governed by the laws of the United States. Any disputes arising from these terms will be resolved in the jurisdiction of the courts located in Colorado.

14. Changes to Terms and Conditions

LUXASONALI reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated version will include an updated “Effective Date.” We encourage you to review this page periodically for updates.

By making a purchase from LUXASONALI, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for shopping with LUXASONALI!