Privacy Policy – LUXASONALI

Effective Date: February 25, 2025

At LUXASONALI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of information when you interact with LUXASONALI:

  • Personal Information: When you create an account, make a purchase, or contact us, we collect personal details such as your name, email address, phone number, billing and shipping addresses, and payment information.
  • Order Information: We collect information related to your purchases, such as products ordered, transaction history, and delivery preferences.
  • Device and Browsing Data: We collect data such as your IP address, browser type, device information, and browsing behavior to improve website functionality and user experience.
  • Communication Data: Any messages or inquiries you send to our customer support team.

2. How We Use Your Information

We use the information we collect from you in the following ways:

  • Order Processing: To complete your purchases, arrange for shipping, and handle payment.
  • Customer Service: To respond to your inquiries, provide support, and process returns or exchanges.
  • Marketing: With your consent, we may send you promotional emails, newsletters, and special offers. You can opt-out at any time by following the unsubscribe instructions in our communications.
  • Website Improvement: To enhance website functionality, improve user experience, and personalize content based on your browsing behavior.
  • Security: To prevent fraud and protect your account and personal information.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers for the following purposes:

  • Service Providers: To fulfill orders, process payments, and provide other essential services like shipping and email marketing.
  • Legal Compliance: We may disclose your information if required by law, or in response to a legal request or court order.
  • Business Transactions: If LUXASONALI is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

All third-party service providers are required to comply with strict privacy standards and ensure the protection of your data.

4. Data Security

We implement a variety of security measures to protect your personal and payment information, including SSL encryption for data transmission. However, no method of online data transmission is entirely secure. While we take reasonable precautions to protect your data, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience on LUXASONALI. Cookies help us:

  • Remember your preferences and personalize your shopping experience.
  • Analyze website traffic and improve our services.
  • Offer personalized promotions and advertisements.

You can control cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal data, subject to legal and business requirements.
  • Opt-out: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link at the bottom of our emails.

To exercise these rights, please contact us at info@luxasonali.com.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for legal or accounting purposes. When no longer required, we will securely delete or anonymize your information.

8. International Data Transfers

If you are located outside the United States, please note that your personal data may be transferred to and processed in the United States. By using LUXASONALI, you consent to the transfer and processing of your data in the United States, which may have different data protection laws from your home country.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. Any changes will be posted on this page, and the updated version will include an updated “Effective Date.” We encourage you to review this page periodically for updates.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

📍 Address: 9655 S Autumnwood Pl, Littleton, Colorado, United States
📞 Phone: (303) 683-2907
📩 Email: info@luxasonali.com
🌐 Website: https://luxasonali.com

We value your privacy and are committed to providing you with a secure and enjoyable shopping experience. Thank you for choosing LUXASONALI!